Privacy Policy

1. Introduction

Welcome to Her Story - She Blooms ("we," "app," or "service"). We highly value your privacy rights and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.

2. Information Collection

2.1 Types of Information We Collect

• Account Information: When you choose to log in, we may collect your email address, username, and other basic information
• Usage Data: App usage patterns, viewing history, likes and favorites records
• Device Information: Device model, operating system version, app version
• Technical Data: IP address, device identifiers, network connection information
• Payment Information: When you make in-app purchases, we collect transaction records, purchase history, payment status (excluding sensitive payment card information, which is handled by third-party payment processors)
• Advertising Data: Advertising identifiers (such as IDFA, GAID), ad interaction data, advertising preferences to provide personalized advertising experiences

2.2 Information Collection Methods

• Information you actively provide (such as when registering an account)
• Automatically collected usage data and technical information
• Analytics data collected through third-party services (such as Firebase)

3. Information Use

We use the collected information for the following purposes:

• Provide and maintain app services
• Personalized content recommendations
• Improve app functionality and user experience
• Analyze usage trends and performance
• Ensure app security and prevent abuse
• Comply with legal and regulatory requirements
• Process In-App Purchases: Verify transactions, provide purchased content or services, handle refund requests
• Advertising Services: Display relevant ads, measure ad effectiveness, provide personalized advertising experiences

4. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except when:

• We have obtained your explicit consent
• It is necessary to provide services (such as cloud storage service providers)
• Required by law or government requirements
• To protect our rights, property, or safety

5. Third-Party Services

Our app uses the following third-party services:

• Firebase (Google): User authentication, data analytics, and crash reporting
• Google Play Services: App distribution and updates
• In-App Purchase Services:
  • Google Play Billing: Handle in-app purchases on Android platform
  • Apple App Store: Handle in-app purchases on iOS platform
• Advertising Services:
  • Google AdMob: Display ads and advertising analytics
  • Other Ad Networks: May include Facebook Audience Network and others

These services have their own privacy policies, and we recommend that you review the relevant policies for details.

6. Data Storage and Security

6.1 Data Storage

• User data is stored on secure cloud servers
• Local devices only store necessary cache and preference settings
• Data transmission uses encryption technology for protection

6.2 Security Measures

• Use industry-standard encryption technology
• Regular security audits and vulnerability scans
• Limit employee access to user data
• Implement data backup and recovery mechanisms

7. User Rights

You have the following rights regarding your personal information:

• Access Right: View the personal information we hold about you
• Correction Right: Update or correct inaccurate information
• Deletion Right: Request deletion of your personal information
• Processing Restriction Right: Limit our processing of your information
• Data Portability Right: Obtain a copy of your data

8. Children's Privacy

Our service is not directed to children under 17 years of age. We do not knowingly collect personal information from children under 17. If we discover that we have collected such information, we will delete it immediately.

9. Data Retention

We only retain your personal information for the necessary period:

• Account information: Until you delete your account
• Usage data: Usually retained for 2 years
• Technical logs: Usually retained for 1 year
• Transaction Records: Retained for 7 years as required by law for tax and audit purposes
• Advertising Data: Usually retained for 13 months, or according to your advertising preference settings

10. International Data Transfer

Your information may be transferred to servers outside your country/region for processing. We ensure that such transfers comply with applicable data protection laws.

11. Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified through in-app notifications or other appropriate means. Continued use of our service indicates your acceptance of the updated policy.

12. Cookies and Similar Technology

We use cookies and similar technology to:

• Remember your preference settings
• Analyze app usage
• Provide personalized experiences

13. In-App Purchases and Advertising

13.1 In-App Purchases

• Purchase Processing: All in-app purchases are processed through Apple App Store or Google Play Store
• Payment Security: We do not directly process or store your payment card information
• Transaction Records: We retain purchase records to provide customer support and prevent fraud
• Refund Policy: Refund requests must be processed through the respective app store
• Subscription Management: If there are subscription services, you can manage them in your device's app store settings

13.2 Advertising Services

• Ad Types: We may display banner ads, interstitial ads, video ads, etc.
• Personalized Ads: Display relevant ads based on your interests and usage behavior
• Advertising Identifiers: Use device advertising IDs to provide personalized advertising experiences
• Third-Party Ads: Ad content is provided by third-party advertising networks
• Ad Revenue: Ad revenue is used to support free app usage and continuous development

14. Your Choices

You can control information collection through the following methods:

• Manage app permissions in device settings
• Choose to use basic functions without logging in
• Contact us to delete or modify your information
• Advertising Choices:
  • On iOS devices: Settings > Privacy & Security > Apple Advertising > Limit Ad Tracking
  • On Android devices: Settings > Google > Ads > Opt out of Ads Personalization
  • Manage advertising preferences through in-app settings
• In-App Purchases: You can disable in-app purchase functionality in your device's app store settings